The Patient Balance Collection service involves sending letters and making phone calls to collect the due balances from patients. For every healthcare provider, a patient’s well-being is of paramount importance. Their priority is to have a smooth method of patient financial services collection along with value-based services. 

When it comes to the patient collection, frequency and way of communication determine the difference between success and delays. Hence we have a specialized team that connects with patients to collect balances for the services rendered, providing a smooth method of collection by sending statements. They ensure diligently that the documents are collected and each line item is posted to the respective patient’s account.

Applite Solutions make sure that the patient collection team deals with the patient collections in a secure yet adaptable way. The idea is to connect with patients as soon as possible to pay their debts in a functional yet comfortable manner before the account becomes too cold. We recognize the necessity to communicate with patient debtors with respect and patience.